{"id":4207,"date":"2025-10-03T14:39:09","date_gmt":"2025-10-03T14:39:09","guid":{"rendered":"https:\/\/dev.centralit-global.com\/operations-de-service-predictives\/"},"modified":"2025-11-12T18:17:08","modified_gmt":"2025-11-12T18:17:08","slug":"operations-de-service-predictives","status":"publish","type":"page","link":"https:\/\/dev.centralit-global.com\/fr\/operations-de-service-predictives\/","title":{"rendered":"Op\u00e9rations de service pr\u00e9dictives"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-4207\" data-postid=\"4207\" class=\"themify_builder_content themify_builder_content-4207 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_z8ee010 tb_first tf_w hide-tablet hide-tablet_landscape hide-mobile\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_4kap010 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_middle tb_col_count_2 tb_hemc636\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_4e4o616 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_n3jz999    wow\" data-tf-animation=\"fadeIn\" data-tf-animation_delay=\"0.4\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3><span style=\"color: #00ffff;\"><b>Op\u00e9rations de service pr\u00e9dictives<\/b><\/span><\/h3>\n<h2><b>De r\u00e9actif \u00e0 proactif. <\/b><b>Gestion des incidents et des probl\u00e8mes<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Une IA qui anticipe, pr\u00e9vient et r\u00e9sout les probl\u00e8mes avant qu&rsquo;ils ne surviennent.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_5snh918 last\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_brh5016 image-center   tf_mw wow\" data-tf-animation=\"fadeInRight\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1001\" height=\"806\" src=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1.png\" class=\"wp-post-image wp-image-4206\" title=\"Predictive Service Operations_Guia_1\" alt=\"Predictive Service Operations_Guia_1\" srcset=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1.png 1001w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1-300x242.png 300w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1-768x618.png 768w\" sizes=\"auto, (max-width: 1001px) 100vw, 1001px\" \/>    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_4emq100 tf_w hide-desktop\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_y25a771 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_middle tb_col_count_2 tb_7ll8000\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_zno1914 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_t6ls107    wow\" data-tf-animation=\"fadeIn\" data-tf-animation_delay=\"0.2\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"color: #00ffff;\"><b>Op\u00e9rations de service pr\u00e9dictives<\/b><\/span><\/h3>\n<h2 style=\"text-align: center;\"><b>De r\u00e9actif \u00e0 proactif. <\/b><b>Gestion des incidents et des probl\u00e8mes<\/b><\/h2>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Une IA qui anticipe, pr\u00e9vient et r\u00e9sout les probl\u00e8mes avant qu&rsquo;ils ne surviennent.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_1wrj116 last\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_u0wh099 image-center   tf_mw wow\" data-tf-animation=\"fadeInUp\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1001\" height=\"806\" src=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1.png\" class=\"wp-post-image wp-image-4206\" title=\"Predictive Service Operations_Guia_1\" alt=\"Predictive Service Operations_Guia_1\" srcset=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1.png 1001w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1-300x242.png 300w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1-768x618.png 768w\" sizes=\"auto, (max-width: 1001px) 100vw, 1001px\" \/>    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_7jzs011 tf_w hide-tablet hide-tablet_landscape hide-mobile\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_0dk7890 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_bottom gutter-none tb_col_count_5 tb_12hh118 wow\" data-tf-animation=\"fadeIn\" data-tf-animation_delay=\"0.4\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_ljln811 first\" data-tb_link=\"#how-it-works\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ngdg011   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p style=\"text-align: center;\"><a href=\"#how-it-works\"><strong> Comment \u00e7a marche<\/strong><\/a><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_exd8101\" data-tb_link=\"#key-benefits\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_w02y090   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p style=\"text-align: center;\"><a href=\"#key-benefits\"><strong>Avantages principaux<\/strong><\/a><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_qval009\" data-tb_link=\"#core-capabilities\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ivh6001   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p style=\"text-align: center;\"><a href=\"#core-capabilities\"><strong> Comp\u00e9tences de base<\/strong><\/a><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_rc63900\" data-tb_link=\"#why\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_mdp7909   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p style=\"text-align: center;\"><a href=\"#why\"><strong>Pourquoi choisir CITSmart X\u00b2 ITSM ?<\/strong><\/a><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_ub6s911 last\" data-tb_link=\"#results\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_cu8j090   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p style=\"text-align: center;\"><a href=\"#results\"><strong>R\u00e9sultats et impact <\/strong><\/a><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n        <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_efqa900 solid    wow\" data-tf-animation=\"zoomIn\" data-tf-animation_delay=\"0.6\" style=\"border-width: 2px;border-color: #8cc53f;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n<!-- module text -->\n<div  class=\"module module-text tb_50pe919    wow\" data-tf-animation=\"fadeIn\" data-tf-animation_delay=\"0.7\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2>R\u00e9sum\u00e9 g\u00e9n\u00e9ral<\/h2>\n<p><span style=\"font-weight: 400;\">CITSmart X apporte l&rsquo;intelligence \u00e0 la gestion des incidents et des probl\u00e8mes gr\u00e2ce \u00e0 <\/span><b>l&rsquo;IA pr\u00e9dictive a10&gt;<\/b><span style=\"font-weight: 400;\"> et <\/span><b>automatis\u00e9e r\u00e9solution<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Au lieu de r\u00e9agir apr\u00e8s qu&rsquo;une d\u00e9faillance se soit produite, la plateforme anticipe les perturbations potentielles, identifie leurs causes profondes et met en \u0153uvre des mesures correctives de mani\u00e8re autonome.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gr\u00e2ce \u00e0 l&rsquo;apprentissage automatique et \u00e0 l&rsquo;analyse en temps r\u00e9el, chaque alerte devient une opportunit\u00e9 de pr\u00e9vention.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C&rsquo;est ainsi que les organisations passent de la gestion des urgences \u00e0 la pr\u00e9voyance, atteignant ainsi la stabilit\u00e9 op\u00e9rationnelle, la continuit\u00e9 et la r\u00e9silience.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_45v2610 tf_w hide-desktop\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_d5iy010 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_dxio908   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\">R\u00e9sum\u00e9 g\u00e9n\u00e9ral<\/h2>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">CITSmart X apporte l&rsquo;intelligence \u00e0 la gestion des incidents et des probl\u00e8mes gr\u00e2ce \u00e0 <\/span><b>l&rsquo;IA pr\u00e9dictive a10&gt;<\/b><span style=\"font-weight: 400;\"> et <\/span><b>automatis\u00e9e r\u00e9solution<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Au lieu de r\u00e9agir apr\u00e8s qu&rsquo;une d\u00e9faillance se soit produite, la plateforme anticipe les perturbations potentielles, identifie leurs causes profondes et met en \u0153uvre des mesures correctives de mani\u00e8re autonome.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Gr\u00e2ce \u00e0 l&rsquo;apprentissage automatique et \u00e0 l&rsquo;analyse en temps r\u00e9el, chaque alerte devient une opportunit\u00e9 de pr\u00e9vention.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">C&rsquo;est ainsi que les organisations passent de la gestion des urgences \u00e0 la pr\u00e9voyance, atteignant ainsi la stabilit\u00e9 op\u00e9rationnelle, la continuit\u00e9 et la r\u00e9silience.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"how-it-works\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-how-it-works tb_w9p8119 tf_w hide-tablet hide-tablet_landscape hide-mobile\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_e5pb011 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_n3j5011   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><b>Comment \u00e7a marche ?<\/b><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_sk6y681\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_zfs1681 first\">\n                    <!-- module accordion -->\n<div  class=\"module module-accordion tb_neu5681 \" data-behavior=\"toggle\" data-lazy=\"1\">\n    \n    <ul class=\"ui module-accordion separate  transparent\">\n            <li class=\"builder-accordion-active\">\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-neu5681-0\" class=\"tb_title_accordion\" aria-controls=\"acc-neu5681-0-content\" aria-expanded=\"true\">\n                    <i class=\"accordion-icon tf_hide\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Intelligence artificielle appliqu\u00e9e aux \u00e9v\u00e9nements<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-neu5681-0-content\" data-id=\"acc-neu5681-0\" aria-hidden=\"false\" class=\"accordion-content tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_lsuw681\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_bhx2681 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_7f3n681   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">En continu analyse les incidents, les donn\u00e9es de performance, et les tendances historiques trends.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n            <li>\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-neu5681-1\" class=\"tb_title_accordion\" aria-controls=\"acc-neu5681-1-content\" aria-expanded=\"false\">\n                    <i class=\"accordion-icon\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon tf_hide\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Mod\u00e8les d'apprentissage automatique<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-neu5681-1-content\" data-id=\"acc-neu5681-1\" aria-hidden=\"true\" class=\"accordion-content tf_hide tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_4rya681\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_6jwu681 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_amhm681   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">D\u00e9tecter les premiers signes avant-coureurs signes, anomalies, et corr\u00e9lations entre \u00e9v\u00e9nements.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n            <li>\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-neu5681-2\" class=\"tb_title_accordion\" aria-controls=\"acc-neu5681-2-content\" aria-expanded=\"false\">\n                    <i class=\"accordion-icon\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon tf_hide\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Predictive alerts<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-neu5681-2-content\" data-id=\"acc-neu5681-2\" aria-hidden=\"true\" class=\"accordion-content tf_hide tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_isuu681\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_1bsg681 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_i77j681   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">Informer les \u00e9quipes avant qu&rsquo;un probl\u00e8me ne s&rsquo;aggrave ou n&rsquo;ait d&rsquo;impact sur l&rsquo; activit\u00e9.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n            <li>\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-neu5681-3\" class=\"tb_title_accordion\" aria-controls=\"acc-neu5681-3-content\" aria-expanded=\"false\">\n                    <i class=\"accordion-icon\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon tf_hide\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Guides autonomes<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-neu5681-3-content\" data-id=\"acc-neu5681-3\" aria-hidden=\"true\" class=\"accordion-content tf_hide tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_4l1c681\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_nsp4681 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_gyjf681   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">D\u00e9clenchez automatiquement des r\u00e9solutions ou des workflows pour contenir les probl\u00e8mes.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n            <li>\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-neu5681-4\" class=\"tb_title_accordion\" aria-controls=\"acc-neu5681-4-content\" aria-expanded=\"false\">\n                    <i class=\"accordion-icon\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon tf_hide\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Boucles de r\u00e9troaction continues<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-neu5681-4-content\" data-id=\"acc-neu5681-4\" aria-hidden=\"true\" class=\"accordion-content tf_hide tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_kr2x681\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_mq3o681 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ee66681   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">Rendez le syst\u00e8me plus intelligent \u00e0 chaque \u00e9v\u00e9nement trait\u00e9.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n        <\/ul>\n\n<\/div><!-- \/module accordion -->        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"how-it-works\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-how-it-works tb_ksx1006 tf_w hide-desktop\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_abv1000 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_upoc100   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><b>Comment \u00e7a marche ?<\/b><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_i36g001\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_vykw100 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_k4j1220\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_5fxa990 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_413p880\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_h6rz893 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_odmr000\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_oswr001 first\">\n                    <!-- module accordion -->\n<div  class=\"module module-accordion tb_src1500 \" data-behavior=\"toggle\" data-lazy=\"1\">\n    \n    <ul class=\"ui module-accordion separate  transparent\">\n            <li class=\"builder-accordion-active\">\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-src1500-0\" class=\"tb_title_accordion\" aria-controls=\"acc-src1500-0-content\" aria-expanded=\"true\">\n                    <i class=\"accordion-icon tf_hide\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Intelligence artificielle appliqu\u00e9e aux \u00e9v\u00e9nements<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-src1500-0-content\" data-id=\"acc-src1500-0\" aria-hidden=\"false\" class=\"accordion-content tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_e9kr266\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_l8zb266 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_asml266   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">En continu analyse les incidents, les donn\u00e9es de performance, et les tendances historiques trends.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n            <li>\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-src1500-1\" class=\"tb_title_accordion\" aria-controls=\"acc-src1500-1-content\" aria-expanded=\"false\">\n                    <i class=\"accordion-icon\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon tf_hide\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Mod\u00e8les d'apprentissage automatique<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-src1500-1-content\" data-id=\"acc-src1500-1\" aria-hidden=\"true\" class=\"accordion-content tf_hide tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_snzg266\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_44ui266 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ehdl266   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">D\u00e9tecter les premiers signes avant-coureurs signes, anomalies, et corr\u00e9lations entre \u00e9v\u00e9nements.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n            <li>\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-src1500-2\" class=\"tb_title_accordion\" aria-controls=\"acc-src1500-2-content\" aria-expanded=\"false\">\n                    <i class=\"accordion-icon\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon tf_hide\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Pr\u00e9visionnelles alertes<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-src1500-2-content\" data-id=\"acc-src1500-2\" aria-hidden=\"true\" class=\"accordion-content tf_hide tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_9zq9266\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_cprb266 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_clkh266   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">Informer les \u00e9quipes avant qu&rsquo;un probl\u00e8me ne s&rsquo;aggrave ou n&rsquo;ait d&rsquo;impact sur l&rsquo; activit\u00e9.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n            <li>\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-src1500-3\" class=\"tb_title_accordion\" aria-controls=\"acc-src1500-3-content\" aria-expanded=\"false\">\n                    <i class=\"accordion-icon\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon tf_hide\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Guides autonomes<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-src1500-3-content\" data-id=\"acc-src1500-3\" aria-hidden=\"true\" class=\"accordion-content tf_hide tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_7qol266\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_tbul266 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_7b66266   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">D\u00e9clenchez automatiquement des r\u00e9solutions ou des workflows pour contenir les probl\u00e8mes.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n            <li>\n            <div class=\"accordion-title tf_rel\">\n                <a href=\"#acc-src1500-4\" class=\"tb_title_accordion\" aria-controls=\"acc-src1500-4-content\" aria-expanded=\"false\">\n                    <i class=\"accordion-icon\"><svg  class=\"tf_fa tf-ti-plus\" aria-hidden=\"true\"><use href=\"#tf-ti-plus\"><\/use><\/svg><\/i>                    <i class=\"accordion-active-icon tf_hide\"><svg  class=\"tf_fa tf-ti-minus\" aria-hidden=\"true\"><use href=\"#tf-ti-minus\"><\/use><\/svg><\/i>                    <span class=\"accordion-title-wrap\">Boucles de r\u00e9troaction continues<\/span>                <\/a>\n            <\/div><!-- .accordion-title -->\n            <div id=\"acc-src1500-4-content\" data-id=\"acc-src1500-4\" aria-hidden=\"true\" class=\"accordion-content tf_hide tf_clearfix\">\n                        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_nfzf266\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column tb_zfrr266 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_9ugh266   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">Rendez le syst\u00e8me plus intelligent \u00e0 chaque \u00e9v\u00e9nement trait\u00e9.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                    <\/div><!-- .accordion-content -->\n        <\/li>\n        <\/ul>\n\n<\/div><!-- \/module accordion -->        <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"key-benefits\" data-hide-anchor=\"1\" data-css_id=\"kx5t130\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-key-benefits tb_kx5t130 tf_w hide-tablet hide-tablet_landscape hide-mobile\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_k9zn401 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_kj6y001   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><strong>Avantages principaux<\/strong><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top gutter-narrow tb_col_count_5 tb_9wry160\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_wwzb160 first\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_7eat160 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-tf-animation_delay=\"0.4\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-triangle-exclamation\" aria-hidden=\"true\"><use href=\"#tf-fas-triangle-exclamation\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            R\u00e9silience proactive                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">D\u00e9tecter et pr\u00e9venir les incidents avant qu&rsquo;ils ne se produisent.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_ign2160\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_g9ts160 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-tf-animation_delay=\"0.2\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-clock\" aria-hidden=\"true\"><use href=\"#tf-fas-clock\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            R\u00e9duction des temps d'arr\u00eat                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">R\u00e9solvez les probl\u00e8mes plus rapidement gr\u00e2ce \u00e0 l&rsquo;identification automatis\u00e9e des causes profondes.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_tj53160\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_9t99160 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-bolt-lightning\" aria-hidden=\"true\"><use href=\"#tf-fas-bolt-lightning\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            Agilit\u00e9 op\u00e9rationnelle                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">\u00c9liminez le bruit, concentrez-vous sur l&rsquo;essentiel et acc\u00e9l\u00e9rez les r\u00e9ponses.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_rsyg160\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_hd34160 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-tf-animation_delay=\"0.2\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-money-bill-transfer\" aria-hidden=\"true\"><use href=\"#tf-fas-money-bill-transfer\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            R\u00e9duction des co\u00fbts                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">R\u00e9duisez au minimum les interruptions de service et le gaspillage des ressources.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_lmgs160 last\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_2uxf160 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-tf-animation_delay=\"0.4\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-arrows-turn-right\" aria-hidden=\"true\"><use href=\"#tf-fas-arrows-turn-right\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            Optimisation continue                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">L&rsquo;apprentissage automatique am\u00e9liore la pr\u00e9cision et la prise de d\u00e9cision en temps r\u00e9el.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"key-benefits\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-key-benefits tb_fkni118 tf_w hide-desktop\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_hp9t120 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_803j013   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><strong>Avantages principaux<\/strong><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top gutter-narrow tb_col_count_5 tb_vivk160\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_s9hb101 first\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_lfd9110 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-tf-animation_delay=\"0.4\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-triangle-exclamation\" aria-hidden=\"true\"><use href=\"#tf-fas-triangle-exclamation\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            R\u00e9silience proactive                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">D\u00e9tecter et pr\u00e9venir les incidents avant qu&rsquo;ils ne se produisent.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_amwt001\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_cbhv101 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-tf-animation_delay=\"0.2\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-clock\" aria-hidden=\"true\"><use href=\"#tf-fas-clock\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            R\u00e9duction des temps d'arr\u00eat                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">R\u00e9solvez les probl\u00e8mes plus rapidement gr\u00e2ce \u00e0 l&rsquo;identification automatis\u00e9e des causes profondes.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_hfvy212\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_p3nw122 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-bolt-lightning\" aria-hidden=\"true\"><use href=\"#tf-fas-bolt-lightning\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            Agilit\u00e9 op\u00e9rationnelle                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">\u00c9liminez le bruit, concentrez-vous sur l&rsquo;essentiel et acc\u00e9l\u00e9rez les r\u00e9ponses.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_izdg000\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_r4ge110 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-tf-animation_delay=\"0.2\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-money-bill-transfer\" aria-hidden=\"true\"><use href=\"#tf-fas-money-bill-transfer\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            R\u00e9duction des co\u00fbts                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">R\u00e9duisez au minimum les interruptions de service et le gaspillage des ressources.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col5-1 tb_80wl602 last\">\n                    <!-- module feature -->\n<div  class=\"module module-feature tb_4zr6111 with-chart layout-icon-top size-small  wow\" data-tf-animation=\"zoomIn\" data-tf-animation_delay=\"0.4\" data-layout-mobile=\"icon-top\" data-layout-desktop=\"icon-top\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n                            <span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n                                    <svg class=\"tf_abs tf_w tf_h\">\n                    <circle class=\"tb_feature_fill\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/>\n                    <circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n                                        <\/svg>\n                                <span class=\"chart-html5-circle tf_w tf_h\">\n                                            <em class=\"module-feature-icon tf_rel\" style=\"color:#8cc53f\"><svg  class=\"tf_fa tf-fas-arrows-turn-right\" aria-hidden=\"true\"><use href=\"#tf-fas-arrows-turn-right\"><\/use><\/svg><\/em>\n                                    <\/span>\n\n                \n            <\/span>\n                <\/div>\n    <div class=\"module-feature-content tf_textc\">\n                    <h3 class=\"module-feature-title\">\n                            Optimisation continue                        <\/h3>\n                    <div class=\"tb_text_wrap\">\n            <p><span style=\"font-weight: 400\">L&rsquo;apprentissage automatique am\u00e9liore la pr\u00e9cision et la prise de d\u00e9cision en temps r\u00e9el.<\/span><\/p>        <\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"core-capabilities\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-core-capabilities tb_qqpu004 tf_w hide-tablet hide-tablet_landscape hide-mobile\">\n            <span  class=\"builder_row_cover tf_abs\" data-lazy=\"1\"><\/span>            <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_ijuv101 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_middle tb_col_count_2 tb_bk5z110\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_msvi411 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_61u3111   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: left;\"><b>Noyau Capacit\u00e9s<\/b><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_gqop000 last\">\n                    <!-- module icon -->\n<div  class=\"module module-icon tb_87p7101  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Pr\u00e9dictive incident d\u00e9tection aliment\u00e9e par l'IA et avanc\u00e9e analyse.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_kn5q120  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Analyse des causes profondes \u00e0 l'aide de la corr\u00e9lation des \u00e9v\u00e9nements et de la cartographie des d\u00e9pendances.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_hw39150  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Automatisation auto-r\u00e9paratrice gr\u00e2ce \u00e0 des playbooks intelligents.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_ncw9110  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Int\u00e9gration avec la CMDB pour la gestion contextuelle des incidents.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_bodk500  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Tableaux de bord bas\u00e9s sur des informations pertinentes pour surveiller les performances et l'impact.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_ve4g515  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Automatisation en boucle ferm\u00e9e qui apprend et s'am\u00e9liore en permanence.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"core-capabilities\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-core-capabilities tb_zedh010 tf_w hide-desktop\">\n            <span  class=\"builder_row_cover tf_abs\" data-lazy=\"1\"><\/span>            <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_46le951 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_middle tb_col_count_2 tb_2iuj106\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_3qlx001 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_umq8100   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><b>Noyau Capacit\u00e9s<\/b><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_2ize777 last\">\n                    <!-- module icon -->\n<div  class=\"module module-icon tb_zbm3777  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Pr\u00e9dictive incident d\u00e9tection aliment\u00e9e par l'IA et avanc\u00e9e analyse.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_gook777  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Analyse des causes profondes \u00e0 l'aide de la corr\u00e9lation des \u00e9v\u00e9nements et de la cartographie des d\u00e9pendances.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_nuw4777  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Automatisation auto-r\u00e9paratrice gr\u00e2ce \u00e0 des playbooks intelligents.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_00o8777  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Int\u00e9gration avec la CMDB pour la gestion contextuelle des incidents.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_z5up777  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Tableaux de bord bas\u00e9s sur des informations pertinentes pour surveiller les performances et l'impact.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module icon -->\n<div  class=\"module module-icon tb_22an777  large  icon_horizontal \" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\"\n\t\t\t\t\t\t\t\t\t\t\t\t style=\"color:#8cc53f\"\t\t\t\t\t><svg  class=\"tf_fa tf-fas-circle-check\" aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Automatisation en boucle ferm\u00e9e qui apprend et s'am\u00e9liore en permanence.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"why\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-why tb_v8ke711 tf_w hide-tablet hide-tablet_landscape hide-mobile\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_myge070 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_c440501   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><strong>Pourquoi choisir <span style=\"color: #8cc53f;\">CITSmart X\u00b2 ITSM<\/span> ?<\/strong><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_bottom tb_col_count_2 tb_13rp600\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_o7ee017 first\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_coxj011 image-top   tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"852\" height=\"674\" src=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6.png\" class=\"wp-post-image wp-image-4186\" title=\"AI Agents for ITSM_Guia_6\" alt=\"AI Agents for ITSM_Guia_6\" srcset=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6.png 852w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6-300x237.png 300w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6-768x608.png 768w\" sizes=\"auto, (max-width: 852px) 100vw, 852px\" \/>    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_cai6701 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ti1k101   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">Contrairement aux plateformes ITSM traditionnelles, <\/span><b>CITSmart X<\/b><span style=\"font-weight: 400;\"> permet aux organisations d&rsquo;\u00e9viter les perturbations avant qu&rsquo;elles ne se produisent. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">En combinant <\/span><b>l&rsquo;intelligence pr\u00e9dictive<\/b><span style=\"font-weight: 400;\">, <\/span><b>r\u00e9ponse autonome<\/b><span style=\"font-weight: 400;\"> et <\/span><b>apprentissage continu<\/b><span style=\"font-weight: 400;\">, elle transforme la gestion des incidents en une discipline proactive et auto-optimis\u00e9e. <\/span><\/p>\n<p><b>De la gestion des incidents \u00e0 la gestion du renseignement.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Gardez une longueur d&rsquo;avance sur toutes les perturbations gr\u00e2ce \u00e0 une IA qui ne dort jamais.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"why\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-why tb_qbvx111 tf_w hide-desktop\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_ple6180 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_221e001   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><strong>Pourquoi choisir <span style=\"color: #8cc53f;\">CITSmart X\u00b2 ITSM<\/span> ?<\/strong><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_middle tb_col_count_2 tb_li2w188\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_7vm0017 first\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_33cx100 image-top   tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"852\" height=\"674\" src=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6.png\" class=\"wp-post-image wp-image-4186\" title=\"AI Agents for ITSM_Guia_6\" alt=\"AI Agents for ITSM_Guia_6\" srcset=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6.png 852w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6-300x237.png 300w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6-768x608.png 768w\" sizes=\"auto, (max-width: 852px) 100vw, 852px\" \/>    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_w9qr110 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ww9l011   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">Contrairement aux plateformes ITSM traditionnelles, <\/span><b>CITSmart X<\/b><span style=\"font-weight: 400;\"> permet aux organisations d&rsquo;\u00e9viter les perturbations avant qu&rsquo;elles ne se produisent. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">En combinant <\/span><b>l&rsquo;intelligence pr\u00e9dictive<\/b><span style=\"font-weight: 400;\">, <\/span><b>r\u00e9ponse autonome<\/b><span style=\"font-weight: 400;\"> et <\/span><b>apprentissage continu<\/b><span style=\"font-weight: 400;\">, elle transforme la gestion des incidents en une discipline proactive et auto-optimis\u00e9e. <\/span><\/p>\n<p><b>De la gestion des incidents \u00e0 la gestion du renseignement.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Gardez une longueur d&rsquo;avance sur toutes les perturbations gr\u00e2ce \u00e0 une IA qui ne dort jamais.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"results\" data-hide-anchor=\"1\" data-css_id=\"lxon000\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_has_section tb_section-results tb_lxon000 tf_w hide-tablet hide-tablet_landscape hide-mobile\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_roig090 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_sq9e101   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><strong>R\u00e9sultats et impact<\/strong><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_middle tb_col_count_4 tb_qku6990\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_2po3091 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_7jts100   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">70% r\u00e9duction<\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">dans l&rsquo;incident r\u00e9currence.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_fyqi891\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_cq1u100   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Am\u00e9lioration de 50 % <\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">temps moyen de r\u00e9solution (MTTR).<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_8gnq011\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_f4f3012   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Jusqu&rsquo;\u00e0 40 % <\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">augmentation de la fiabilit\u00e9 du service.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_2kp6033 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_0l9h151   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Am\u00e9lioration continue <\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">gr\u00e2ce \u00e0 l&rsquo;automatisation et au retour d&rsquo;informations de l&rsquo;IA.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"results\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-results tb_xzt5011 tf_w hide-desktop\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_wva7011 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_lhm2101   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><strong>R\u00e9sultats et impact<\/strong><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_middle tb_col_count_4 tb_alsn011\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_m9zr111 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_m7xv111   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">70% r\u00e9duction<\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">dans l&rsquo;incident r\u00e9currence.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_bdqg110\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_x5zl501   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Am\u00e9lioration de 50 % <\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">temps moyen de r\u00e9solution (MTTR).<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_w5j8106\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_g5ij001   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Jusqu&rsquo;\u00e0 40 % <\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">augmentation de la fiabilit\u00e9 du service.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_hhe5011 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_hypb911   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Am\u00e9lioration continue <\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">gr\u00e2ce \u00e0 l&rsquo;automatisation et au retour d&rsquo;informations de l&rsquo;IA.<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"results\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-results tb_mr4x101 tf_w hide-tablet hide-tablet_landscape hide-mobile\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_72ko222 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_3gw9121   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\">Voir Comment \u00e7a marche<\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_7ug1002\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_aip3012 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_0lpd110   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">D\u00e9couvrez comment l&rsquo;intelligence pr\u00e9dictive transforme les op\u00e9rations informatiques.<\/span><\/h3>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_4 tb_wl97535\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_hv7v535 first\">\n                            <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_nz0q535\">\n                    <!-- module buttons -->\n<div  class=\"module module-buttons tb_aj0e535 buttons-horizontal outline   circle buttons-fullwidth\" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"https:\/\/dev.centralit-global.com\/\" class=\"ui builder_button tf_in_flx tb_default_color\" >\n                                                Demandez une d\u00e9monstration                                        <\/a>\n                <\/div>\n            <\/div>\n<!-- \/module buttons -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_43st535\">\n                    <!-- module buttons -->\n<div  class=\"module module-buttons tb_v5ye535 buttons-horizontal solid   circle buttons-fullwidth\" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"https:\/\/dev.centralit-global.com\/contact-us\/\" class=\"ui builder_button tf_in_flx tb_default_color\" >\n                                                Parlez \u00e0 un expert                                        <\/a>\n                <\/div>\n            <\/div>\n<!-- \/module buttons -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-1 tb_2ga4535 last\">\n                            <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-anchor=\"results\" data-hide-anchor=\"1\" data-lazy=\"1\" class=\"module_row themify_builder_row tb_has_section tb_section-results tb_ynfr101 tf_w hide-desktop\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_lkk4100 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_3hcw111   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\">Voir Comment \u00e7a marche<\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_v1th110\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_ivlt011 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_dlyq401   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">D\u00e9couvrez comment l&rsquo;intelligence pr\u00e9dictive transforme les op\u00e9rations informatiques.<\/span><\/h3>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_2 tb_npgs155\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_f1de967 first\">\n                    <!-- module buttons -->\n<div  class=\"module module-buttons tb_lyhp967 buttons-horizontal outline   circle buttons-fullwidth\" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"https:\/\/dev.centralit-global.com\/\" class=\"ui builder_button tf_in_flx tb_default_color\" >\n                                                Demandez une d\u00e9monstration                                        <\/a>\n                <\/div>\n            <\/div>\n<!-- \/module buttons -->\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_cxmh967 last\">\n                    <!-- module buttons -->\n<div  class=\"module module-buttons tb_hbf5967 buttons-horizontal solid   circle buttons-fullwidth\" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"https:\/\/dev.centralit-global.com\/contact-us\/\" class=\"ui builder_button tf_in_flx tb_default_color\" >\n                                                Parlez \u00e0 un expert                                        <\/a>\n                <\/div>\n            <\/div>\n<!-- \/module buttons -->\n        <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_amqb163 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_nezf001 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_79tt113   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Pr\u00e9voir. Pr\u00e9venir. R\u00e9soudre. Gestion des incidents \u00e0 l&rsquo;\u00e8re de l&rsquo;IA.   <\/span><\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>Op\u00e9rations de service pr\u00e9dictives De r\u00e9actif \u00e0 proactif. Gestion des incidents et des probl\u00e8mes Une IA qui anticipe, pr\u00e9vient et r\u00e9sout les probl\u00e8mes avant qu&rsquo;ils ne surviennent. Op\u00e9rations de service pr\u00e9dictives De r\u00e9actif \u00e0 proactif. Gestion des incidents et des probl\u00e8mes Une IA qui anticipe, pr\u00e9vient et r\u00e9sout les probl\u00e8mes avant qu&rsquo;ils ne surviennent. Comment [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4207","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"builder_content":"<h3><b>Op\u00e9rations de service pr\u00e9dictives<\/b><\/h3> <h2><b>De r\u00e9actif \u00e0 proactif. <\/b><b>Gestion des incidents et des probl\u00e8mes<\/b><\/h2> <p>Une IA qui anticipe, pr\u00e9vient et r\u00e9sout les probl\u00e8mes avant qu'ils ne surviennent.<\/p>\n<img src=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1.png\" title=\"Predictive Service Operations_Guia_1\" alt=\"Predictive Service Operations_Guia_1\" srcset=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1.png 1001w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1-300x242.png 300w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1-768x618.png 768w\" sizes=\"(max-width: 1001px) 100vw, 1001px\" \/>\n<h3 style=\"text-align: center;\"><b>Op\u00e9rations de service pr\u00e9dictives<\/b><\/h3> <h2 style=\"text-align: center;\"><b>De r\u00e9actif \u00e0 proactif. <\/b><b>Gestion des incidents et des probl\u00e8mes<\/b><\/h2> <p style=\"text-align: center;\">Une IA qui anticipe, pr\u00e9vient et r\u00e9sout les probl\u00e8mes avant qu'ils ne surviennent.<\/p>\n<img src=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1.png\" title=\"Predictive Service Operations_Guia_1\" alt=\"Predictive Service Operations_Guia_1\" srcset=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1.png 1001w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1-300x242.png 300w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/Predictive-Service-Operations_Guia_1-768x618.png 768w\" sizes=\"(max-width: 1001px) 100vw, 1001px\" \/>\n<p style=\"text-align: center;\"><a href=\"#how-it-works\"><strong> Comment \u00e7a marche<\/strong><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"#key-benefits\"><strong>Avantages principaux<\/strong><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"#core-capabilities\"><strong> Comp\u00e9tences de base<\/strong><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"#why\"><strong>Pourquoi choisir CITSmart X\u00b2 ITSM ?<\/strong><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"#results\"><strong>R\u00e9sultats et impact <\/strong><\/a><\/p>\n\n<h2>R\u00e9sum\u00e9 g\u00e9n\u00e9ral<\/h2> <p>CITSmart X apporte l'intelligence \u00e0 la gestion des incidents et des probl\u00e8mes gr\u00e2ce \u00e0 <b>l'IA pr\u00e9dictive a10&gt;<\/b> et <b>automatis\u00e9e r\u00e9solution<\/b>.<\/p> <p>Au lieu de r\u00e9agir apr\u00e8s qu'une d\u00e9faillance se soit produite, la plateforme anticipe les perturbations potentielles, identifie leurs causes profondes et met en \u0153uvre des mesures correctives de mani\u00e8re autonome.<\/p> <p>Gr\u00e2ce \u00e0 l'apprentissage automatique et \u00e0 l'analyse en temps r\u00e9el, chaque alerte devient une opportunit\u00e9 de pr\u00e9vention.<\/p> <p>C'est ainsi que les organisations passent de la gestion des urgences \u00e0 la pr\u00e9voyance, atteignant ainsi la stabilit\u00e9 op\u00e9rationnelle, la continuit\u00e9 et la r\u00e9silience.<\/p>\n<h2 style=\"text-align: center;\">R\u00e9sum\u00e9 g\u00e9n\u00e9ral<\/h2> <p style=\"text-align: center;\">CITSmart X apporte l'intelligence \u00e0 la gestion des incidents et des probl\u00e8mes gr\u00e2ce \u00e0 <b>l'IA pr\u00e9dictive a10&gt;<\/b> et <b>automatis\u00e9e r\u00e9solution<\/b>.<\/p> <p style=\"text-align: center;\">Au lieu de r\u00e9agir apr\u00e8s qu'une d\u00e9faillance se soit produite, la plateforme anticipe les perturbations potentielles, identifie leurs causes profondes et met en \u0153uvre des mesures correctives de mani\u00e8re autonome.<\/p> <p style=\"text-align: center;\">Gr\u00e2ce \u00e0 l'apprentissage automatique et \u00e0 l'analyse en temps r\u00e9el, chaque alerte devient une opportunit\u00e9 de pr\u00e9vention.<\/p> <p style=\"text-align: center;\">C'est ainsi que les organisations passent de la gestion des urgences \u00e0 la pr\u00e9voyance, atteignant ainsi la stabilit\u00e9 op\u00e9rationnelle, la continuit\u00e9 et la r\u00e9silience.<\/p>\n<h2 style=\"text-align: center;\"><b>Comment \u00e7a marche ?<\/b><\/h2>\n<ul><li><h4>Intelligence artificielle appliqu\u00e9e aux \u00e9v\u00e9nements<\/h4><p>En continu analyse les incidents, les donn\u00e9es de performance, et les tendances historiques trends.<\/p><\/li><li><h4>Mod\u00e8les d'apprentissage automatique<\/h4><p>D\u00e9tecter les premiers signes avant-coureurs signes, anomalies, et corr\u00e9lations entre \u00e9v\u00e9nements.<\/p><\/li><li><h4>Predictive alerts<\/h4><p>Informer les \u00e9quipes avant qu'un probl\u00e8me ne s'aggrave ou n'ait d'impact sur l' activit\u00e9.<\/p><\/li><li><h4>Guides autonomes<\/h4><p>D\u00e9clenchez automatiquement des r\u00e9solutions ou des workflows pour contenir les probl\u00e8mes.<\/p><\/li><li><h4>Boucles de r\u00e9troaction continues<\/h4><p>Rendez le syst\u00e8me plus intelligent \u00e0 chaque \u00e9v\u00e9nement trait\u00e9.<\/p><\/li><\/ul>\n<p>En continu analyse les incidents, les donn\u00e9es de performance, et les tendances historiques trends.<\/p>\n<p>D\u00e9tecter les premiers signes avant-coureurs signes, anomalies, et corr\u00e9lations entre \u00e9v\u00e9nements.<\/p>\n<p>Informer les \u00e9quipes avant qu'un probl\u00e8me ne s'aggrave ou n'ait d'impact sur l' activit\u00e9.<\/p>\n<p>D\u00e9clenchez automatiquement des r\u00e9solutions ou des workflows pour contenir les probl\u00e8mes.<\/p>\n<p>Rendez le syst\u00e8me plus intelligent \u00e0 chaque \u00e9v\u00e9nement trait\u00e9.<\/p>\n<h2 style=\"text-align: center;\"><b>Comment \u00e7a marche ?<\/b><\/h2>\n<ul><li><h4>Intelligence artificielle appliqu\u00e9e aux \u00e9v\u00e9nements<\/h4><p>En continu analyse les incidents, les donn\u00e9es de performance, et les tendances historiques trends.<\/p><\/li><li><h4>Mod\u00e8les d'apprentissage automatique<\/h4><p>D\u00e9tecter les premiers signes avant-coureurs signes, anomalies, et corr\u00e9lations entre \u00e9v\u00e9nements.<\/p><\/li><li><h4>Pr\u00e9visionnelles alertes<\/h4><p>Informer les \u00e9quipes avant qu'un probl\u00e8me ne s'aggrave ou n'ait d'impact sur l' activit\u00e9.<\/p><\/li><li><h4>Guides autonomes<\/h4><p>D\u00e9clenchez automatiquement des r\u00e9solutions ou des workflows pour contenir les probl\u00e8mes.<\/p><\/li><li><h4>Boucles de r\u00e9troaction continues<\/h4><p>Rendez le syst\u00e8me plus intelligent \u00e0 chaque \u00e9v\u00e9nement trait\u00e9.<\/p><\/li><\/ul>\n<p>En continu analyse les incidents, les donn\u00e9es de performance, et les tendances historiques trends.<\/p>\n<p>D\u00e9tecter les premiers signes avant-coureurs signes, anomalies, et corr\u00e9lations entre \u00e9v\u00e9nements.<\/p>\n<p>Informer les \u00e9quipes avant qu'un probl\u00e8me ne s'aggrave ou n'ait d'impact sur l' activit\u00e9.<\/p>\n<p>D\u00e9clenchez automatiquement des r\u00e9solutions ou des workflows pour contenir les probl\u00e8mes.<\/p>\n<p>Rendez le syst\u00e8me plus intelligent \u00e0 chaque \u00e9v\u00e9nement trait\u00e9.<\/p>\n<h2 style=\"text-align: center;\"><strong>Avantages principaux<\/strong><\/h2>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-triangle-exclamation\"><\/use><\/svg><\/em> \n <h3> R\u00e9silience proactive <\/h3> <p>D\u00e9tecter et pr\u00e9venir les incidents avant qu'ils ne se produisent.<\/p>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-clock\"><\/use><\/svg><\/em> \n <h3> R\u00e9duction des temps d'arr\u00eat <\/h3> <p>R\u00e9solvez les probl\u00e8mes plus rapidement gr\u00e2ce \u00e0 l'identification automatis\u00e9e des causes profondes.<\/p>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-bolt-lightning\"><\/use><\/svg><\/em> \n <h3> Agilit\u00e9 op\u00e9rationnelle <\/h3> <p>\u00c9liminez le bruit, concentrez-vous sur l'essentiel et acc\u00e9l\u00e9rez les r\u00e9ponses.<\/p>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-money-bill-transfer\"><\/use><\/svg><\/em> \n <h3> R\u00e9duction des co\u00fbts <\/h3> <p>R\u00e9duisez au minimum les interruptions de service et le gaspillage des ressources.<\/p>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-arrows-turn-right\"><\/use><\/svg><\/em> \n <h3> Optimisation continue <\/h3> <p>L'apprentissage automatique am\u00e9liore la pr\u00e9cision et la prise de d\u00e9cision en temps r\u00e9el.<\/p>\n<h2 style=\"text-align: center;\"><strong>Avantages principaux<\/strong><\/h2>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-triangle-exclamation\"><\/use><\/svg><\/em> \n <h3> R\u00e9silience proactive <\/h3> <p>D\u00e9tecter et pr\u00e9venir les incidents avant qu'ils ne se produisent.<\/p>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-clock\"><\/use><\/svg><\/em> \n <h3> R\u00e9duction des temps d'arr\u00eat <\/h3> <p>R\u00e9solvez les probl\u00e8mes plus rapidement gr\u00e2ce \u00e0 l'identification automatis\u00e9e des causes profondes.<\/p>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-bolt-lightning\"><\/use><\/svg><\/em> \n <h3> Agilit\u00e9 op\u00e9rationnelle <\/h3> <p>\u00c9liminez le bruit, concentrez-vous sur l'essentiel et acc\u00e9l\u00e9rez les r\u00e9ponses.<\/p>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-money-bill-transfer\"><\/use><\/svg><\/em> \n <h3> R\u00e9duction des co\u00fbts <\/h3> <p>R\u00e9duisez au minimum les interruptions de service et le gaspillage des ressources.<\/p>\n<svg> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"3\"\/> <circle r=\"calc(50% - 1.50px)\" cx=\"50%\" cy=\"50%\" stroke=\"#e6e6e6\" stroke-width=\"3\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/> <\/svg> <em style=\"color:#8cc53f\"><svg aria-hidden=\"true\"><use href=\"#tf-fas-arrows-turn-right\"><\/use><\/svg><\/em> \n <h3> Optimisation continue <\/h3> <p>L'apprentissage automatique am\u00e9liore la pr\u00e9cision et la prise de d\u00e9cision en temps r\u00e9el.<\/p>\n<h2 style=\"text-align: left;\"><b>Noyau Capacit\u00e9s<\/b><\/h2>\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Pr\u00e9dictive incident d\u00e9tection aliment\u00e9e par l'IA et avanc\u00e9e analyse.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Analyse des causes profondes \u00e0 l'aide de la corr\u00e9lation des \u00e9v\u00e9nements et de la cartographie des d\u00e9pendances.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Automatisation auto-r\u00e9paratrice gr\u00e2ce \u00e0 des playbooks intelligents.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Int\u00e9gration avec la CMDB pour la gestion contextuelle des incidents.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Tableaux de bord bas\u00e9s sur des informations pertinentes pour surveiller les performances et l'impact.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Automatisation en boucle ferm\u00e9e qui apprend et s'am\u00e9liore en permanence.\n<h2 style=\"text-align: center;\"><b>Noyau Capacit\u00e9s<\/b><\/h2>\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Pr\u00e9dictive incident d\u00e9tection aliment\u00e9e par l'IA et avanc\u00e9e analyse.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Analyse des causes profondes \u00e0 l'aide de la corr\u00e9lation des \u00e9v\u00e9nements et de la cartographie des d\u00e9pendances.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Automatisation auto-r\u00e9paratrice gr\u00e2ce \u00e0 des playbooks intelligents.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Int\u00e9gration avec la CMDB pour la gestion contextuelle des incidents.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Tableaux de bord bas\u00e9s sur des informations pertinentes pour surveiller les performances et l'impact.\n<em style=\"color:#8cc53f\" ><svg aria-hidden=\"true\"><use href=\"#tf-fas-circle-check\"><\/use><\/svg><\/em> Automatisation en boucle ferm\u00e9e qui apprend et s'am\u00e9liore en permanence.\n<h2 style=\"text-align: center;\"><strong>Pourquoi choisir CITSmart X\u00b2 ITSM ?<\/strong><\/h2>\n<img src=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6.png\" title=\"AI Agents for ITSM_Guia_6\" alt=\"AI Agents for ITSM_Guia_6\" srcset=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6.png 852w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6-300x237.png 300w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6-768x608.png 768w\" sizes=\"(max-width: 852px) 100vw, 852px\" \/>\n<p>Contrairement aux plateformes ITSM traditionnelles, <b>CITSmart X<\/b> permet aux organisations d'\u00e9viter les perturbations avant qu'elles ne se produisent. <\/p> <p>En combinant <b>l'intelligence pr\u00e9dictive<\/b>, <b>r\u00e9ponse autonome<\/b> et <b>apprentissage continu<\/b>, elle transforme la gestion des incidents en une discipline proactive et auto-optimis\u00e9e. <\/p> <p><b>De la gestion des incidents \u00e0 la gestion du renseignement.<\/b><\/p> <p>Gardez une longueur d'avance sur toutes les perturbations gr\u00e2ce \u00e0 une IA qui ne dort jamais.<\/p>\n<h2 style=\"text-align: center;\"><strong>Pourquoi choisir CITSmart X\u00b2 ITSM ?<\/strong><\/h2>\n<img src=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6.png\" title=\"AI Agents for ITSM_Guia_6\" alt=\"AI Agents for ITSM_Guia_6\" srcset=\"https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6.png 852w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6-300x237.png 300w, https:\/\/dev.centralit-global.com\/wp-content\/uploads\/2025\/10\/AI-Agents-for-ITSM_Guia_6-768x608.png 768w\" sizes=\"(max-width: 852px) 100vw, 852px\" \/>\n<p>Contrairement aux plateformes ITSM traditionnelles, <b>CITSmart X<\/b> permet aux organisations d'\u00e9viter les perturbations avant qu'elles ne se produisent. <\/p> <p>En combinant <b>l'intelligence pr\u00e9dictive<\/b>, <b>r\u00e9ponse autonome<\/b> et <b>apprentissage continu<\/b>, elle transforme la gestion des incidents en une discipline proactive et auto-optimis\u00e9e. <\/p> <p><b>De la gestion des incidents \u00e0 la gestion du renseignement.<\/b><\/p> <p>Gardez une longueur d'avance sur toutes les perturbations gr\u00e2ce \u00e0 une IA qui ne dort jamais.<\/p>\n<h2 style=\"text-align: center;\"><strong>R\u00e9sultats et impact<\/strong><\/h2>\n<h3 style=\"text-align: center;\">70% r\u00e9duction<\/h3> <p style=\"text-align: center;\">dans l'incident r\u00e9currence.<\/p>\n<h3 style=\"text-align: center;\">Am\u00e9lioration de 50 % <\/h3> <p style=\"text-align: center;\">temps moyen de r\u00e9solution (MTTR).<\/p>\n<h3 style=\"text-align: center;\">Jusqu'\u00e0 40 % <\/h3> <p style=\"text-align: center;\">augmentation de la fiabilit\u00e9 du service.<\/p>\n<h3 style=\"text-align: center;\">Am\u00e9lioration continue <\/h3> <p style=\"text-align: center;\">gr\u00e2ce \u00e0 l'automatisation et au retour d'informations de l'IA.<\/p>\n<h2 style=\"text-align: center;\"><strong>R\u00e9sultats et impact<\/strong><\/h2>\n<h3 style=\"text-align: center;\">70% r\u00e9duction<\/h3> <p style=\"text-align: center;\">dans l'incident r\u00e9currence.<\/p>\n<h3 style=\"text-align: center;\">Am\u00e9lioration de 50 % <\/h3> <p style=\"text-align: center;\">temps moyen de r\u00e9solution (MTTR).<\/p>\n<h3 style=\"text-align: center;\">Jusqu'\u00e0 40 % <\/h3> <p style=\"text-align: center;\">augmentation de la fiabilit\u00e9 du service.<\/p>\n<h3 style=\"text-align: center;\">Am\u00e9lioration continue <\/h3> <p style=\"text-align: center;\">gr\u00e2ce \u00e0 l'automatisation et au retour d'informations de l'IA.<\/p>\n<h2 style=\"text-align: center;\">Voir Comment \u00e7a marche<\/h2>\n<h3 style=\"text-align: center;\">D\u00e9couvrez comment l'intelligence pr\u00e9dictive transforme les op\u00e9rations informatiques.<\/h3>\n<a href=\"https:\/\/dev.centralit-global.com\/\" > Demandez une d\u00e9monstration <\/a>\n<a href=\"https:\/\/dev.centralit-global.com\/contact-us\/\" > Parlez \u00e0 un expert <\/a>\n<h2 style=\"text-align: center;\">Voir Comment \u00e7a marche<\/h2>\n<h3 style=\"text-align: center;\">D\u00e9couvrez comment l'intelligence pr\u00e9dictive transforme les op\u00e9rations informatiques.<\/h3>\n<a href=\"https:\/\/dev.centralit-global.com\/\" > Demandez une d\u00e9monstration <\/a>\n<a href=\"https:\/\/dev.centralit-global.com\/contact-us\/\" > Parlez \u00e0 un expert <\/a>\n<h2 style=\"text-align: center;\">Pr\u00e9voir. Pr\u00e9venir. R\u00e9soudre. Gestion des incidents \u00e0 l'\u00e8re de l'IA. <\/h2>","_links":{"self":[{"href":"https:\/\/dev.centralit-global.com\/fr\/wp-json\/wp\/v2\/pages\/4207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.centralit-global.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.centralit-global.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.centralit-global.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.centralit-global.com\/fr\/wp-json\/wp\/v2\/comments?post=4207"}],"version-history":[{"count":2,"href":"https:\/\/dev.centralit-global.com\/fr\/wp-json\/wp\/v2\/pages\/4207\/revisions"}],"predecessor-version":[{"id":4209,"href":"https:\/\/dev.centralit-global.com\/fr\/wp-json\/wp\/v2\/pages\/4207\/revisions\/4209"}],"wp:attachment":[{"href":"https:\/\/dev.centralit-global.com\/fr\/wp-json\/wp\/v2\/media?parent=4207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}